I-Swipe Technologies

1. Who We Are

I-Swipe Technologies Ltd (RC No. 7752654) is a technology company incorporated in Nigeria. We operate:

The I-Swipe Academy LMS and ICT training programmes
Simplipay payment gateway
SkillMart talent marketplace
HR Suite workforce management platform
This website at iswipetech.com and our student portal

Data Controller: I-Swipe Technologies Ltd, Flat 4, Yaounde Street, Wuse Zone 6, FCT Abuja, Nigeria.
Contact: info@iswipetech.com · +234 815 593 1529

2. What We Collect

Information you give us directly

Name, email address, phone number
Educational and professional background (for academy applications)
Payment details (processed securely — we do not store card numbers)
Messages sent through our contact forms
Profile information in your student or user account

Information collected automatically

IP address, browser type, device information
Pages visited, time spent, clickstream data
Cookies and similar tracking technologies (see Section 6)
Course progress, assignment submissions, and attendance data

Information from third parties

Social media profiles if you connect or apply via LinkedIn/Google
Payment verification data from Paystack, Flutterwave, or our banking partners
Marketing attribution data (UTM parameters, referral sources)

3. How We Use Your Information

To create and manage your account and provide our services
To process payments and send receipts
To deliver course content, track progress, and issue certificates
To respond to enquiries and provide customer support
To send important service updates and security alerts
To send marketing communications (only with your consent)
To improve our platform through analytics and A/B testing
To comply with legal obligations and prevent fraud
To match talent to opportunities on SkillMart (with your consent)

4. Legal Basis for Processing

Under Nigeria Data Protection Act 2023 (NDPA) and applicable law, we process your data on the following bases:

Contract: Processing necessary to deliver services you've signed up for
Legitimate interest: Analytics, fraud prevention, platform security
Consent: Marketing emails, optional cookies, talent profile visibility
Legal obligation: Tax records, regulatory compliance

5. Sharing Your Data

We never sell your personal data. We share it only with:

Payment processors (Paystack, Flutterwave) to process transactions
Cloud infrastructure (hosting providers) who process data on our behalf
Email service providers for transactional and marketing communications
Analytics providers (anonymised and aggregated data only)
Law enforcement when required by valid legal process
Employers on SkillMart only with your explicit consent

All third-party processors are bound by data processing agreements and required to maintain equivalent security standards.

6. Cookies

We use cookies to keep you logged in, remember your preferences, and understand how you use our platform. For full details, see our Cookie Policy.

You can manage cookie preferences at any time through your browser settings or our cookie consent tool.

7. Data Retention

Account data: Kept for the duration of your account + 2 years after closure
Payment records: 7 years (required by Nigerian tax law)
Course records & certificates: Indefinitely (for verification purposes)
Marketing data: Until you unsubscribe or withdraw consent
Support tickets: 3 years after resolution

8. Your Rights

Under the Nigeria Data Protection Act 2023, you have the right to:

Access — request a copy of the data we hold about you
Correction — ask us to fix inaccurate or incomplete data
Deletion — request we delete your data ("right to be forgotten")
Portability — receive your data in a machine-readable format
Objection — object to processing based on legitimate interests
Withdrawal — withdraw consent at any time without affecting prior processing

To exercise any right, email info@iswipetech.com with "Data Rights Request" in the subject. We respond within 30 days.

9. Security

We protect your data using:

256-bit SSL/TLS encryption for all data in transit
Encrypted storage for sensitive data at rest
Regular security audits and penetration testing
Strict access controls and staff data training
Incident response procedures with 72-hour breach notification

No system is 100% secure. If you suspect your account has been compromised, contact us immediately at info@iswipetech.com.

10. Third-Party Services

Our platform integrates with third-party services including Tawk.to (live chat), Google Analytics, and payment processors. These services have their own privacy policies. We encourage you to review them.

11. Children's Privacy

Our services are intended for users aged 16 and above. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a minor, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we'll update the "Last updated" date at the top and notify registered users by email for material changes. Continued use of our services after changes constitutes acceptance.